Infrastructure
- Includes access to your customer data, weblogs, transactions history
Customer Data Integration- Cloud-based aggregation of all
data coupled with predetermined business rules to generate one-to-one targeted communication
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Customer Insights
- Gained from website visitor preferences, previous visits, online behavior, transactions,
and browsing history.
Implementation - Create, pilot and deploy specific one-to-one targeted communication
programs
Interpretation - Apply learnings
and metrics for
constant improvement
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